I would verify that their Exchange account is the only account within outlook. From a few different places it looks like it could be something stuck in Drafts too (although you said you checked there). Possibly removing the account and re-adding it in Outlook could be the quick fix to it (although they would lose their saved autocompletion which a lot of people complain when they lose it).

Outlook 2016 For Mac Stuck In Sending Contacts

Im running 2016 on probably 25 Mac's and haven't seen this issue yet, but I have had weird issues with Outlook in general that aren't worth the time messing with and just adding the account back again will fix saving all of our times.

Now go back under “Send /Receive” and select “Work Offline” again and resume your work day. The message should no longer be stuck in the Outbox in Outlook. Note: These steps are based on MS Outlook 2019 for Windows 10, 8, 7 and Vista.

Outlook 2016 For Mac Stuck In Sending Text

May 07, 2020 In your Mac Outlook application, click on Tools tab and select Accounts to fix Outlook for Mac not sending or receiving messages Navigate to Exchange account that is situated in the left-side of pane. In case, if there is an issue with the connection then, the indicator icon will become orange in color. May 18, 2016 When users sends an email from their Outlook 2016 Mac it ends in sent folder as a draft. The mail does not appear like a draft in Outlook 2016 Mac but it does in Outlook for Windows and Outlook Web App. Why is emails from Outlook on Mac ending up like drafts instead of being sent? Wednesday, May 18, 2016 9:47 AM. Close Outlook (that will most likely be stuck into Outlook is transmitting the message mode). Launch Outlook again: this time it should start in Offline mode, hence the auto-send feature should not start. Delete the offending e-mail message from the Outbox folder, then switch again into Online mode.